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Frequently Asked Questions

  • Who is the Hair Business Academy for?
    Our programs cater to aspiring and established entrepreneurs in the hair business industry, from beginners to experienced individuals.
  • Is there a cost associated with the Signature Class: Level Up Experience?
    No, the Level Up Experience is offered free of charge.
  • How often does the Level Up Experience take place?
    The Level Up Experience is an annual event that takes place once a year in November.
  • I have no idea what program or course fits me, what do I do?
    In that case, we recommend you take our Start-Up Consultation and Project Management service. Here you will gain clarity, Branding Knowledge, Practical Goals, Proven Strategies to help you achieve these goals, and Project Management where you get the tips that will help you effectively manage your business and projects without feeling overwhelmed.
  • Is the Start-Up Consultation and Project Management service only for new businesses?
    No, it is available for both new businesses and those looking to rebrand or grow their existing hair business.
  • Is this a physical school?
    HBA is an primarily an online learning environment, however we do host in-person classes on occasion.
  • How can we get in-touch with our instructor?
    Use the contact form on our website or email support@hba.com
  • How does the Mentorship Program work, and what is the duration?
    The Mentorship Program spans 3 months and includes 12 one-on-one calls, providing comprehensive guidance to start or enhance your hair business.
  • What topics are covered in the Mentorship Program?
    The Mentorship Program covers everything you need to start and succeed in your hair business, offering personalized guidance on various aspects.
  • Are classes live? What if I live in a different time zone?
    Our online courses and resources can be viewed on your own time. Live classes or in-person classes may vary by time zone and will be listed on the flyers. Often replays are available but aren't guaranteed. Please review the resource page for specifics.
  • Is there a fee for the Mentorship Program, and how can I enroll?
    Yes, there is a fee for the Mentorship Program. To enroll, you can click here.
  • What sets Hair Business Academy apart from other business training programs?
    HBA stands out for its comprehensive approach, combining expertise in the hair industry with a focus on business management, marketing, branding, and more.
  • Can I join the academy if I'm not currently in the hair business?
    Our programs are designed specifically for both individuals new to the industry and those looking to elevate existing ventures.
  • How can I stay updated on upcoming events and programs offered by HBA?
    Stay connected by subscribing to our newsletter or following us on social media for the latest updates on events and programs.
  • Is the academy only for individuals, or can businesses also benefit from the programs?
    Both individuals and businesses can benefit from our programs, as they are tailored to meet the needs of aspiring entrepreneurs and established businesses alike.
  • What types of resources are available for comprehensive learning at HBA?
    Our resources include masterclasses, courses, e-books, and coaching programs, covering business management, marketing, branding, and various essential skills for the hair industry.
  • How can I connect with other participants and form a community within HBA?
    Engage with our community through online forums, networking events, and social media groups to connect with fellow participants and share experiences.
  • Do you offer any scholarships or financial assistance for the paid programs?
    At this time, we do not offer scholarships, but we strive to make our programs accessible with reasonable pricing.
  • What types of businesses have benefitted from HBA’s services in the past?
    A diverse range of hair businesses, from startups to established enterprises, has benefitted from our services.
  • How can I start my private label through HBA's services?
    Our Start-Up Consultation and Project Management service guides starting your private label. Connect with us to begin this exciting journey.
  • What are the eligibility criteria for the Mentorship Program?
    The Mentorship Program is open to individuals at all levels of experience in the hair business. There are no specific eligibility criteria.
  • Is the Hair Business Boot Camp suitable for beginners, or is it for more experienced individuals?
    The Hair Business Boot Camp is designed to benefit individuals at all levels, from beginners seeking foundational knowledge to experienced entrepreneurs looking to refine their strategies.
  • How do I access the online components of the programs?
    Upon enrollment, you will receive detailed instructions on accessing our online components through our user-friendly platform.
  • Are the programs and services available globally, or are they limited to specific regions?
    Our programs and services are available globally. You can participate from anywhere in the world.
  • Can I request a refund if I am unable to participate in a paid program after enrollment?
    Please review our refund policy here for information on refund requests.
  • What topics are covered in the professional training curriculum at HBA?
    The curriculum covers a wide range of topics, including business management, marketing, branding, product sourcing, pricing strategies, customer acquisition, effective sales tactics, and customer service.
  • Are there networking opportunities within the academy?
    Yes, we provide various opportunities for networking, including forums, events, and collaborative projects to foster connections among our community.
  • How can HBA help me if I already have an established hair business but feel stagnant?
    Our programs, especially the Mentorship Program and Boot Camp, are designed to revitalise and propel established businesses to new heights.
  • Is there a limit to the number of times I can participate in the Signature Program: Level Up Experience?
    There is no limit to the number of times you can participate in the Level Up Experience. Feel free to join us annually to continue enhancing your skills and knowledge.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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